Sladjana Petrovic
IT, Lean & Six Sigma, ITIL, PM Consulting
Sladjana Petrovic is dedicated in strategic Lean, Six Sigma and innovation deployment, project management,
IT consulting and change leadership. Her process clarifies client needs and expectations, delivering a tailored
solution that is implemented from startup to renewal.
ITSM / ITIL Consulting Services
ITIL Implementation
· Assessment
· Design
· Implementation
· Management and Support
Service Desk Management
· IT cost reduction
· Service Quality improvement
ITIL Process Consultancy
Lean Six Sigma Consulting Services
Training and Coaching
Assessment
Project Execution
· Lean
· DMAIC
· DMADV/DFSS
Analytics
Using fact-based approach to identify opportunities to grow business and
improve profits
Data Mining
Data Analysis and Predictive Analytics
· Correlation
· Linear regression
· Hypothesis testing
Business Data Reporting / Dashboards
· Design
· Implementation (Excel, MS Access)
· Management and Support
IT consulting and change leadership. Her process clarifies client needs and expectations, delivering a tailored
solution that is implemented from startup to renewal.
ITSM / ITIL Consulting Services
ITIL Implementation
· Assessment
· Design
· Implementation
· Management and Support
Service Desk Management
· IT cost reduction
· Service Quality improvement
ITIL Process Consultancy
Lean Six Sigma Consulting Services
Training and Coaching
Assessment
Project Execution
· Lean
· DMAIC
· DMADV/DFSS
Analytics
Using fact-based approach to identify opportunities to grow business and
improve profits
Data Mining
Data Analysis and Predictive Analytics
· Correlation
· Linear regression
· Hypothesis testing
Business Data Reporting / Dashboards
· Design
· Implementation (Excel, MS Access)
· Management and Support